Letter: Dairy promises to uphold quality
Published 4:22 am Saturday, September 11, 2010
On behalf of Umpqua Dairys 250 employees, we want to thank the community, our customers and industry friends for their support during our voluntary withdrawal of fluid milk products and juice.
For 80 years, its been our privilege to provide Oregon families with delicious, high quality and locally produced dairy products. We take this responsibility very seriously. It is why we voluntarily withdrew our milk and juice products from the marketplace on Aug. 18, 2010, after the state of Oregon raised concerns about Umpqua Dairys crate washing process.
Because of the hard work of Umpqua Dairys employees to find and fix the problem, the state of Oregon certified our milk processing facility for operation on Aug. 25, 2010. Our products are wholesome, fresh and safe. We have stocked our customers dairy cases with Umpqua Dairy milk and cream that is sold under our brand and several others. As you may remember, Umpqua Dairy ice cream and other dairy products, including sour cream and cottage cheese, were not affected by this withdrawal.
All of us at Umpqua Dairy want to express our sincere appreciation to our valued customers, consumers and industry friends for their support and understanding. We do not take these relationships for granted. They are the reason we get up in the morning and work hard to produce the highest quality dairy products on the market today.
We promise to continue to honor our commitment to be the dairy that Oregonians count on for excellence and superior products for the next 80 years. Thank you.
Douglas B. Feldkamp, President
Steven D. Feldkamp, COO
Umpqua Dairy Products, Co.
Roseburg